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FAQ's

  1. Where is your office located?
    We are located in Mississauga, Ontario.
  2. What is Stunning Selection return policy?
    Our return policy is one of the best in the industry. If you are not completely satisfied with our products and customer service, you may return the product within 30days of the purchase.
  3. How do I get a catalogue?
    All our products are showcased on our website. We do not offer a printed catalogue.
  4. I am an unusual size, do you have a ring for me?
    We can order any special size ring for you. There may be a delay due to special requirements.
  5. Do you sell your products outside of Canada?
    We only ship to Canada and the United States of America.
  6. What determines a popular product from top rated gifts?
    Our shopping cart automatically determines the most sold item and places it under popular products.
  7. How secure is your website?
    Our website is equipped with 128 bit SSL certificate and meets all the web security standards.
  8. Can I include a link to your website from my website?
    Please let us know the url of your website so we may review it. We reserve the right to disallow any such links if we find that the reference may offend our customers in any way.
  9. Would you include a link on your site to my website?
    We reserve this offer for our business partners.
  10. How may I contact your customer service?
    The fastest way to contact us is through email at info@stunningselection.com . We reply to all emails within 24 hours. Please add our email address to your safe email contact list so that our replies do not end up in your junk mail folder.
  11. Items are missing in the order.
    We take pride in our products and customer service and make sure all orders are processed precisely according to the order. If for some reason you find any discrepancy in the order, please let us know and we will make every effort to correct our order.
  12. The piece I received is damaged/broken/faulty - what do I do?
    Please contact us immediately with details and we will make every effort to arrange a replacement.
  13. I live in Toronto, can I pickup my order to avoid shipping and handling?
    Our main focus is to handle all orders online and ship them to customers efficiently. This allows us to save time and money that we gladly pass to our customers by offering competitive prices.  We do entertain pickup order on exceptional basis. Pickup must be arranged before arriving at our facility.

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